Parimatch Privacy Policy for Indian Players

Personal data is what helps Parimatch India optimize the site, provide the necessary services to players, and also achieve commercial goals. However, the company respects the bettors’ rights to privacy. Therefore, the sportsbook has developed a privacy policy that is based on international and national data protection laws. This document reflects the main reasons, methods, and purposes of obtaining and analyzing confidential details, the rights of Indian players, and the responsibilities of the company.

Any user who wants to start playing Parimatch IN must study the document and confirm their agreement with it. Otherwise, the company will not be able to provide full access to the site. In addition, note that these rules apply to both the official website and the Parimatch mobile application.

The management of the bookmaker can also supplement, change, or delete points of the document at any time. If user rights are affected, then the company will notify them of updates in advance via email. The new version of the policy will come into force immediately after publication on the official website.

Privacy Policy implemented by Parimatch India

Data types

When you visit the site or mobile app, Parimatch India will receive certain private data about players:

  • Identifying facts. The company will get this when complete the registration form with your data. This includes full name, date of birth, gender, country, residential address, mobile number, and email;
  • Transactional data. To carry out monetary transactions, the company will ask for details about the payment method, transaction history, amount, and currency used;
  • Specifications. When you use the services of the bookmaker, Parimatch will receive information about the IP address, device type, operating system, browser settings, and session duration;
  • Correspondence. If a user contacts customer support or leaves comments on the site, then the contents of all calls and correspondence will be stored by Parimatch on the special server.
The types of data used by Parimatch India

How is the data used

Parimatch India undertakes not to sell or transfer confidential user data to third parties. Additionally, the use of it is consistent with the policy objectives:

  • Setting up and managing the player’s account to provide them with full access to the company’s services;
  • Maintaining contact with bettors and providing assistance and support when problems arise;
  • Reviewing users for compliance with legal requirements and other sportsbook’s rules;
  • Analysis of the activities of Parimatch IN and preparation of statistical data;
  • Development of a marketing strategy that is based on player’s preferences and needs;
  • Minimizing the risks of fraud, financial terrorism, and money laundering and investigating such crimes on the site;
  • Monitoring player activity under the principles of responsible gaming.
The ways user data is used by Parimatch

Data Update

Bettors are responsible for ensuring that their data remains current and correct. Therefore, if any changes occur, users should report this to customer support and request an adjustment. However, please be aware that the staff will ask for relevant evidence.

User data update options at Parimatch India


Users can contact the support team via email in the following cases:

  • Failure to understand the provisions or specific rules of the privacy policy;
  • Request to exercise rights regarding personal details;
  • Filing a complaint about how Parimatch India receives and analyzes confidential information;
  • The emergence of disputes between the player and the company.

If the support employee cannot resolve the problem, then the issue is referred to the company management. However, if the decision or response to a request is not satisfactory to the player, then they have the right to contact local or national data protection authorities.

Customer support for Indian players at Parimatch