Parimatch India support
The main value of Parimatch India is to provide a safe, comfortable, and hassle-free online environment for players. Therefore, the company needs to receive feedback from them and thereby improve the quality of service. However, sometimes users may come forward with problems or questions that make it difficult for them to play.
There is no Parimatch office in India, but you can contact the bookmaker in 3 ways. The support department consists of highly qualified managers who have knowledge in the fields of information technology, laws, communications, and, of course, betting and gambling. The standard scope of requests includes:
- Resolution of technical problems and failures;
- Clarification of unclear terms and provisions in documents;
- Handling complaints;
- Resolution of disputes between the user and the bookmaker;
- Implementation of special procedures such as verification and self-exclusion.
However, even if you have any non-ordinary questions regarding the sportsbook operation, you may ask them as well.
Contact methods
Parimatch India offers several communication channels. This is necessary so that the user can choose a convenient option that is also ideal for a specific problem.
| Method | Details |
|---|---|
| [email protected] | |
| Live chat | On the site and Parimatch mobile app |
| Social networks | Telegram, Instagram, Facebook, YouTube |
This method of contacting Parimatch is ideal for those Indian players who have serious problems or want to go through the verification process. The email capabilities allow you to describe the situation in detail, as well as attach the necessary files. It may take several hours to receive an answer, but a support employee will provide a high-quality and complete solution to a specific problem.
You can find the address in the footer; just tap on it to be redirected to the mail program or site to write a letter.
Live chat
This is one of the fastest options to solve the problem. The live chat is located on the official website in the lower right corner. In Parimatch India, this service provides not only a dialogue with the manager but also a tab with frequently asked questions and useful information about basic procedures. The manager’s response time usually takes one minute, after which during the dialogue they will find out all the necessary details and try to solve your problem as soon as possible.
Live chat is an excellent way to get a quick response on an uncomplicated issue. You can also read the FAQ first to check whether the solution to your problem is already done here.
Phone line
There are users for whom it is important to resolve the issue in real time. However, there is no Parimatch customer care number India at the moment. For these players, utilizing live chat is recommended, as this is also a real-time tool with the live agent. The operator will ask clarifying questions to better understand the problem and provide the most appropriate solution.
Social networks
The sportsbook has accounts on several social networks. This is a modern way to communicate with players, as the company can inform them about current news, fresh promotions, and new games rapidly. In addition, bettors can ask their questions in private messages. Parimatch IN is presented on the following social networks:
- Telegram;
- Instagram;
- Facebook;
- YouTube.
All the links are in the footer. They are clickable, so you can move to any bookmaker’s account right away.
FAQ
What languages does the player support team speak?
Support staff will be able to provide assistance in Hindi and English.
What to do if the support manager cannot solve the problem?
In such cases, the issue is referred to the management of Parimatch India.
In what case should I contact support?
Firstly, you can study the tab with frequently asked questions. There, the company analyzes cases with common problems and provides answers that will help players solve the problem themselves. If this method does not help you, then contact customer support using any of the suggested options.